Privacy Policy

This Privacy Policy explains how Arvo Solar ("we," "us," or "our") collects, uses, and shares personal information when you use https://goarvo.com (the "Website").

1. Information We Collect

We collect the following types of information:

• Information You Provide: When you complete a contact form on the Website, we collect your name, email address, phone number, city, the service you are interested in, and any other information you choose to provide. We also receive the information you give us when you call or email us.

• Website Usage Information: We use Palace Analytics, a privacy-focused analytics service, to understand how visitors use our Website. It records the pages visited, the website that referred you, your device type, browser language, time zone, internet service provider, and approximate location (such as city, region, and postal code). It does not use cookies and does not store anything on your device. Your IP address is used only briefly to estimate your location and to count visits, and it is not stored. This information is not used to identify you.

2. How We Use Information

We use the information we collect to:

• Respond to your inquiries, prepare quotes, and provide customer support.

• Understand how the Website is used so we can improve it.

• Comply with legal obligations.

We do not sell personal information, and we do not use it for advertising.

3. Sharing of Information

We do not share your personal information with third parties, except:

• With service providers who perform services on our behalf: Netlify, which hosts the Website and processes contact form submissions, and Palace Analytics, which provides our website statistics.

• If required by law, regulation, or legal process.

4. Cookies and Do Not Track

The Website does not use cookies. We do not track your activity over time or across other websites, and we do not allow third parties to do so through the Website. Because of this, the Website works the same way whether or not your browser sends a "Do Not Track" or Global Privacy Control signal.

5. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to:

• Request to know what personal information we collect, use, or disclose.

• Request deletion of your personal information.

• Opt out of the sale or sharing of your personal information (we do not sell personal information).

• Correct inaccurate personal information.

• Limit use of sensitive personal information (we do not collect sensitive personal information).

To exercise these rights, or to review or correct the information you have given us, please contact us at: hello@goarvo.com

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

7. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure.

8. Children's Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from them.

9. Links to Other Websites

Our Website may contain links to other websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Arvo Solar
hello@goarvo.com